116bgd Terms and Conditions

1General Introduction and Acceptance

116bgd (referred to below as "the Platform", "we", or "the Company") operates an online gaming and sportsbook service for users in Bangladesh. By using the website https://116bgd.cam, creating an account, or using any of our services, you are deemed to have fully read, understood, and agreed to comply with these terms and conditions.

These terms and conditions must be read together with our Privacy Policy and Responsible Gaming Policy. Both documents are an integral part of this agreement.

2Account Registration and Eligibility

2.1 Age Requirement

To open an account and use the gaming services on 116bgd, you must be at least 21 years of age. This platform is for users aged 21 and above only. Registration by minors is strictly prohibited.

2.2 Registration Requirements

The following conditions must be met when registering an account:

• You must provide your name, address, email, and phone number accurately.
• Each individual may operate only one account.
• You must be a resident of Bangladesh.
• Registration is not permitted from any country or region where online gaming is legally prohibited.
• You confirm that you are operating the account on your own behalf and not on behalf of anyone else.

2.3 Identity Verification (KYC)

116bgd may request a National Identity Card (NID), passport, or other valid documents for identity verification at any time. Withdrawal processing may be put on hold until the KYC process is completed.

3Account Security and Responsibility

The security of your account is entirely your own responsibility. Please keep the following in mind:

• Keep your password strong and never share it with any third party.
• If you notice any suspicious activity on your account, notify our support team immediately.
• You are fully responsible for all activities carried out from your account.
• Exercise caution when accessing your account from a public device or public Wi-Fi network.

4Deposit and Withdrawal Policy

4.1 Deposit Rules

The following methods can be used to deposit funds into your 116bgd account:

• bKash
• Nagad
• Rocket
• Upay
• Bank Transfer

The minimum deposit amount is ৳500 for each method. Deposited funds will be added to your account after processing.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳1,000. Withdrawal requests generally take 30 minutes to 3 hours to process.

4.3 General Terms

• It is recommended that deposits and withdrawals be made using the same method.
• Transactions through third parties are not permitted.
• If any unusual activity is suspected in a transaction, 116bgd reserves the right to suspend the transaction while an investigation is carried out.
• Currency conversion fees may apply — where applicable, they will be calculated at the rate of the relevant method.

5Bonus and Promotion Terms

5.1 Welcome Bonus

116bgd offers new members a 100% bonus on their first deposit up to ৳8,000. The wagering requirement for this bonus is 20 times (20x).

For example:

• Deposit ৳1,000 → ৳1,000 bonus → total balance ৳2,000
• Deposit ৳18,000 → ৳8,000 bonus → total balance ৳26,000

5.2 Bonus Usage Terms

• Each bonus offer will have its own specific terms and conditions.
• Bonus funds cannot be withdrawn until the wagering requirement has been met.
• Claiming bonuses through multiple accounts is strictly prohibited.
• 116bgd reserves the right to modify, suspend, or cancel any bonus offer at any time.
• In the event of a breach of bonus terms, the bonus and any associated winnings may be forfeited.

5.3 VIP Program

Our VIP program has three tiers:

• Bronze — weekly cashback up to 0.3%
• Silver — weekly cashback up to 0.7%
• Gold — weekly cashback up to 1.0%

Based on your regular gaming activity, you may be promoted to a higher tier. Special benefits and priority service are provided at each tier.

6Gaming Rules

6.1 General Gaming Rules

Various types of casino games, slots, sportsbook, and live games are available on the 116bgd platform. All games are operated using a fair and verifiable Random Number Generator (RNG) technology.

• Game results are fully automated and free from any external influence.
• If a game is interrupted due to a technical error, the bet may be refunded or the game may restart.
• If the network connection is lost, the game result will be recorded on the server.
• For sportsbook, official results will be considered final.

6.2 Betting Limits

The minimum and maximum bet amounts for each game or market are displayed within the game itself. 116bgd reserves the right to adjust betting limits at any time.

7Prohibited Activities

The following activities are strictly prohibited and will result in immediate account closure:

• Operating multiple accounts under the same person's name.
• Bonus abuse or exploiting the system to gain an unfair advantage.
• Using funds obtained from corrupt or illegal sources (money laundering).
• Using hacking, software exploits, or automated bots.
• Attempting to influence game results by colluding with other players.
• Providing a false identity or false information.
• Commercial advertising or spamming through the platform.

8Responsible Gaming

116bgd places the highest priority on responsible gaming. We believe that gaming should be a form of entertainment, not a source of income. The following tools will help you manage your gaming experience:

• Deposit Limits: Set daily, weekly, or monthly deposit limits.
• Session Time Limits: Set a maximum duration for your gaming sessions.
• Self-Exclusion: The option to take a break from using the platform for a set period of time.
• Account Closure: The option to permanently close your account if needed.

For complete guidance on responsible gaming, please read our Responsible Gaming page.

9Intellectual Property

All content on the 116bgd website — logos, designs, text, graphics, software, and databases — is the exclusive property of the Company or is used under an appropriate licence. The following activities are strictly prohibited:

• Copying, distributing, or modifying any content from the website without written permission.
• Using 116bgd's trademarks or brand name without permission.
• Reverse engineering or decompiling any part of the platform.

10Limitation of Liability

To the maximum extent permitted by applicable law, 116bgd will not be liable for:

• Game losses due to internet disconnection.
• Losses caused by technical errors or third-party software issues.
• Account losses resulting from the user's own negligence or security breaches.
• Service disruptions caused by unforeseen circumstances (force majeure) such as natural disasters, war, or government restrictions.

In any dispute, our liability will be limited to the original amount of the transaction in question.

11Account Suspension and Closure

11.1 Account Closure by the Company

116bgd may suspend or permanently close an account under the following circumstances:

• Violation of any clause of these terms and conditions.
• If fraud or illegal activity is suspected.
• If KYC verification has not been completed.
• If the account remains unused for an extended period (more than 12 months of inactivity).

11.2 Account Closure by the User

You may close your account at any time by contacting our support team. Before closing the account, all pending transactions must be completed and the available balance must be withdrawn.

12Dispute Resolution

For any dispute or complaint, please contact our support team first. We aim to provide an initial response to all complaints within 24 hours.

• Instant support is available via live chat — 24/7.
• Contact us by email: [email protected]

Once a dispute resolution process begins, both sides will be heard and a fair solution will be sought. The decision of 116bgd is final in nature and will be made in good faith.

13Changes & Miscellaneous

13.1 Changes to Terms

116bgd reserves the right to modify these terms and conditions at any time. Users will be notified by email of any significant changes. Continued use of the platform after changes have been made will be considered acceptance of the new terms.

13.2 Language & Interpretation

These terms and conditions are drafted in Bengali. In the event of any linguistic ambiguity, the Bengali version shall be considered final.

13.3 Severability

If any clause of these terms is found to be invalid or unenforceable, that clause will be removed and the remaining terms will continue to be fully effective.

13.4 Entire Agreement

These terms and conditions, the privacy policy, and the responsible gaming policy together form the entire agreement between the user and 116bgd, and replace any prior written or verbal agreements.

If you have any questions about these terms and conditions, please visit our FAQ page or contact our support team directly.